Our Privacy Commitment
At Bridal & Beyond we know how important it is to protect your personal information. Whether you are browsing our web site or shopping with us in person, we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to outline our guidelines for the collection and use of personal information.
Who is Bridal & Beyond?
Toronto-based Bridal & Beyond Inc. is a privately held company.
What information does Bridal & Beyond collect and how is it used?
At Bridal & Beyond, we collect two types of information: personal information and non-personal information.
With your consent we may use your personal information for a number of different purposes, for example to:
- fulfill requests for products, services or information;
- provide customer services;
- administer contests or promotions;
- offer new products and services;
- measure and improve the effectiveness of our Web Sites or our marketing endeavours; and
- tailor our online or in-store offerings to your preferences.
We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.
Personal information typically includes your name, address, phone number, and email address. You can always choose not to provide us with any of your personal information. However, if you make this choice, we may not be able to provide you with the product, service, or information that you requested.
Non-personal information does not identify you as an individual. For example, we may ask you for your postal code to assist us with statistical analysis.
Your implied consent
In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only contact you regarding the arrival of a special order purchase if you have provided us with your contact information.
top of page
Your express consent
In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose.
top of page
Withdrawing your consent
When you purchase a Bridal & Beyond product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples where we need contact information include special orders, product or service refunds, etc. If we collect this information, we will also ask for your consent to use this information to send you promotional information on products and services.
top of page
Information Bridal & Beyond collects from you
Listed here are some examples of the ways that we collect information about you and how we use it:
top of page
In-store Visits and purchases
When you purchase a Bridal & Beyond product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples where we need contact information include delivery services, special orders, rentals, advance bookings, appointments. We may also ask you to complete a registration card when you try on dresses in the bridal department. If we collect this information, we will also ask for your consent to use this information to send you promotional information on products and services.
top of page
Returns
When you return products to Bridal & Beyond, you will be required to provide contact and payment information (such as credit card information) to permit authentication of the transaction and reconciliation of accounts.
top of page
Sign-up for newsletters, promotional offers, or updates
Bridal & Beyond also offers a variety of newsletters, promotional offers, or updates. You can choose to subscribe by visiting our websites or when shopping in our stores. To enroll, we will collect your contact information (such as name, address and email address). This information will only be used to send or contact you regarding the newsletter, promotional offer, or updates.
top of page
Participate in a contest, promotion, or survey
From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest. If we collect this information, we will also ask for your consent to use this information to send you promotional information on products and services. Where manual data entry is required, Bridal & Beyond will make reasonable efforts to ensure your preference is properly entered. Should an error be made, please contact Bridal & Beyond (see contact below) to correct the error.
top of page
Our websites
While using our websites, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number). We use this information to apply for access to certain special features and functions of the websites. If you choose not to provide requested personal information, you will not be able to use certain features of the websites.
With any of the services on our websites, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you.
All references to our website in this Policy means www.bridalandbeyond.com or any related Bridal & Beyond Canada sites.
top of page
Information Bridal & Beyond collects automatically
Like many other websites, we automatically collect certain non-personal information regarding website users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you linked directly to the website, the operating system you are using, the sections of the website you visit, the website pages read and images viewed, and the content you download from the website.
top of page
Cookies
The website uses "cookies", a technology that installs a small amount of information on a website user's computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a member of Bridal & Beyond (so you do not have to log-in or enter every time to access restricted features), to offer personalized web page content and information for your use, to track your activity at the website, to respond to your needs, and to otherwise facilitate your website experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain features of the website or engage in transactions through the website.
top of page
Tracking information
We may use non-personal information to compile tracking information reports regarding website user demographics, website traffic patterns, and then utilize these reports for internal purposes. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. We may also link tracking information with personal information voluntarily provided by website users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.
top of page
Links to other websites
Our website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website or Internet resource. Bridal & Beyond has no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information.
We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
top of page
Does Bridal & Beyond disclose the information it collects?
Bridal & Beyond does NOT sell your personal information. Bridal & Beyond also does NOT share your personal information with any other third parties.
top of page
Disclosure to service providers
Bridal & Beyond may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers, photography booking, gown cleaning, delivery services, etc. To reduce the risk of fraud or misuse of personal information, Bridal & Beyond may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.
If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.
top of page
Supplementing information
From time to time we may supplement information you give us with information from other sources, such as information validating your address or other available information you have provided us. This is to help us maintain the accuracy of the information we collect and to help us provide better service.
top of page
Legal Disclosure
Bridal & Beyond may disclose your information as permitted or required by law; for example:
- to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
- to comply with court rules regarding the production of records and information; and
- to our legal counsel.
top of page
How does Bridal & Beyond protect my information?
We maintain safeguards and security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.
Please note we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party.
top of page
How can I verify my information?
You can check your information to verify, update, or correct it, and to have any obsolete information removed. If you created a membership on www.bridalandbeyond.com, you can access and change your online personal information.
You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.
Some requests may involve extensive costs to Bridal & Beyond. As a result Bridal & Beyond, may request the inquirer to absorb some or all costs of the inquiry prior to conducting a review.
top of page
When is my information removed?
We keep your information as active only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any operational or legal requirements.
top of page
How can I contact Bridal & Beyond?
If you have any questions, concerns or complaints about the privacy policies please contact us at the below:
Email: info@bridalandbeyond.com
Call us at: 905-566-9632
Write us at: Bridal & Beyond Inc.
Attention: General Manager
2200 Dundas Street East
Mississauga , Ontario
L4X 1L9
We will respond to your request or investigate your concern as quickly as we can.
top of page
Will this Privacy Policy change?
To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so.
top of page |
